The Website is operated by Monitor Marketing Limited, a limited liability company incorporated in England and Wales under company number 2884001, of 54 Oldfield Road, Salford, Lancashire, M5 4LZ (email:  VAT Number 638 7110 35 registered address: Simpson Burgess Nash Ground Floor, Maclaren House, Lancastrian Office Centre, Talbot Road, Old Trafford, Manchester M32 0FP.

We are required by law (in particular by the Data Protection Act 1998) to comply with data protection requirements in the way in which we use any personal information collected from you in your use of this Website. We therefore take very seriously our obligations in relation to the way in which we use your personal information. Any personal information you provide us through the Website will be dealt with in accordance with this Privacy Policy and the Encounter Website Terms of Use


What Personal Information Do We Collect And Why Do We Collect It?


We will collect personal information about you when you respond to requests to submit personal information about yourself. This will include contact information, for example a name, postal address, e-mail address, telephone number and fax number, and may also include information about your company including your position, the company name and type of business. By providing us with your personal data you consent to our processing your personal data, including your sensitive personal data, for the purposes set out in this Privacy Policy.

The personal data which we collect from you and information obtained from other sources will be held and used for the proper administration of our business including to ensure that the content, services and functionality that we offer are tailored to your needs and interests. We may also keep a record of those parts of the Website you use most often to enable us to monitor and improve our service and to know which parts are of most interest to you. We may from time to time use your information to provide you with an update about our services and products. You can at any time send an email to if you decide you no longer wish to receive this information

We may keep your information for a reasonable period for the purposes set out in paragraph 5. We will retain copies of any communications that you send to us (including copies of any emails) in order to maintain accurate records of the information that we have received. We may need to share your information with our service providers and agents for the purposes set out in paragraph 5, for example to our postal service provider. We may disclose personal data in order to comply with a legal or regulatory obligation


Direct Marketing


We or our business partners may contact you by mail, telephone, fax, email or other electronic messaging service with offers of goods and services or information that may be of interest to you. By providing us with your fax number, telephone numbers or email address you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us please indicate this when you submit your contact details to us on the relevant pages of the Website

We currently send our customers an email newsletter every month to keep them informed of new products and seasonal offers. We will only send this electronic information to you if you specifically state that you wish your details to be used for that purpose by ticking the appropriate box.

You may at any time change your marketing preferences by emailing us at



Website Cookies

This website uses cookies to store information on your computer. Some of these cookies are essential to make our site work, and others help us improve our website by giving us insights into site use.

What are cookies?

Cookies are small pieces of information that a website stores on your computer. They are often there to make your browsing experience more enjoyable or to gather information about the site user’s behaviour. There are two types of Cookie:

Session Cookies - These cookie files are erased when you close your browser.  This cookie stores your browsing information and will be active until you leave a site and close your browser.

Persistent Cookies - These files stay in one of a browser’s subfolder until they are deleted manually or your browser deletes them based on the duration period contained within the persistent cookie’s file. You can set your browser to automatically remove these cookies on login off.

For more information about cookies please visit

What are cookies used for?

Cookies are an important part of the internet. They make using our website much smoother and affect lots of the useful features of the website.

What Cookies does the Monitor website use? 

Cookie Name: Google Analytics

Cookie Details:

Cookie Purpose:
We anonymously keep track of user behaviour to help us keep our site content relevant and easy to find.  It’s also useful to identify trends and patterns of how people navigate through our site.

More Information:
View a Google privacy overview here.

Cookie Name: Add This Social Sharing

Cookie Details: __atuvc

Cookie Purpose:
Enabling you to share stories and page content via social media components, like Facebook and Twitter.

If you do not want these cookies to be used, you can turn cookies off in your browser by following these steps:

1. Click Tools & select Options.

2. Click the Privacy tab, and select Advanced.

3. Click Override automatic cookie handling.

4. Specify how you wish to handle cookies from first-party Websites and third-party Websites.



Accessing Your Data and Making Sure it is Accurate


You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. If you would like to see a copy of the information we hold about you, your personal details change or you have any queries about how we use your information please contact us at:

Encounter Magazine
Monitor Marketing
54 Oldfield Road
Salford, Lancashire,
M5 4LZ

Tel: 0161 743 0980
Fax: 0161 736 6906
Office Hours (GMT)
Mon – Fri: 09:00 – 17:30


Links To Other Websites


This Privacy Policy only extends to this Website and does not, therefore, extend to your use of, provision of data to and collection of data on any website not connected to Encounter magazine to which you may link by using the hypertext links within this Website. We are not responsible for the content or privacy policy of any of these sites nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these sites nor are we authorised to make representations on their behalf.


Changes To This Privacy Policy


We may edit or amend this Privacy Policy from time to time and therefore you should review it regularly.